Shipping & Delivery Policy

Last updated: July 20, 2026

This Shipping and Delivery Policy applies to orders placed with The Vantage Shop, operated by Titanwave Commerce LLC.

Where We Ship

We ship throughout the United States and to many international destinations. Available destinations and shipping charges, if any, are shown at checkout. Some products or destinations may be restricted by carrier, supplier, legal, or customs requirements.

Processing Time

Orders are generally processed within 1–3 business days after payment is successfully authorized. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing on the next business day.

Estimated Delivery Time

We strive to have orders processed, shipped, and delivered within approximately one week. Depending on the item and destination, the total process may take up to 10 business days from the order date. These timeframes are estimates, not guarantees.

International customs review, severe weather, peak-season volume, carrier disruptions, remote destinations, or events outside our reasonable control can cause delivery to take longer. We will provide available tracking information and reasonable assistance when delays occur.

Third-Party Fulfillment and Split Shipments

We work with third-party suppliers, warehouses, logistics providers, and carriers to fulfill orders. Products may ship from different facilities or countries. If an order contains multiple products, they may arrive in separate packages and on different dates. You will not be charged additional shipping solely because we divide an order into multiple shipments.

Tracking

When tracking is available, we will send it to the email address or phone number provided at checkout. Tracking can take 24–72 hours to begin showing movement after a shipping confirmation is issued.

Shipping Charges

Any shipping charge will be displayed before you complete checkout. Promotional shipping offers may have separate conditions disclosed with the offer.

International Duties and Taxes

International orders may be subject to import duties, taxes, customs charges, brokerage fees, or other government assessments. Unless checkout expressly states that these charges are prepaid, the recipient is responsible for them. These charges are not controlled by The Vantage Shop and are not included in the product price or shipping charge.

Refusing a shipment because of unpaid duties or taxes may result in deductions from any refund for return shipping, customs costs, or other charges actually incurred, to the extent permitted by law.

Address Accuracy

Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs correction. We cannot guarantee changes after fulfillment begins. Additional carrier charges caused by an incorrect or incomplete address may be the customer's responsibility.

Delivery Issues

If a package is delayed, damaged, missing items, or appears lost, contact us at sales@thevantageshop.com with your order number and any supporting photos. We will work with the carrier or fulfillment partner and provide an appropriate remedy when required.

If tracking shows delivered but you cannot find the package, first check with household members, neighbors, the delivery location, and the carrier. Then contact us promptly so we can investigate.

Contact

Email: sales@thevantageshop.com
Phone: (775) 298-1358
Address: 963 Topsy Lane, Unit 306, Carson City, NV 89705, United States